Responsible Gambling
Gambling should be entertainment, not a way to make money. We build tools to help you stay in control.
Need help now? Gambling Help Online — 1800 858 858, free and confidential, 24/7. Visit gamblinghelponline.org.au. To self-exclude from all licensed Australian online and phone operators, register with BetStop, the national register.
Our commitment
Gambling should be entertainment, not a way to make money. MarantelliBet Partnership is committed to harm minimisation and complies with the National Consumer Protection Framework and the requirements of the Victorian Gambling and Casino Control Commission (VGCCC). Only gamble with money you can afford to lose, set a limit before you start, and take regular breaks.
Tools you control
- Deposit limits — set daily, weekly or monthly limits. Decreases apply immediately; increases apply only after a cooling-off period. See Deposit Limits.
- Deposit-limit prompt — you are asked to set a deposit limit when you register.
- Activity statements — view your betting and transaction history at any time.
- Take a break / time-out — pause your account for a chosen period.
- Self-exclusion — exclude from our service, and from all licensed operators via BetStop. See Self-exclusion.
- Reality checks & session reminders — on-screen reminders of how long you have been logged in, so you can decide whether to keep going.
- Voluntary pre-commitment — set your limits in advance and we will hold you to them.
- No credit, ever — we are debit-only and never offer credit, a line of credit, or lending of any kind, so you cannot bet with borrowed money.
Signs gambling may be a problem
- Spending more time or money than you intended, or chasing losses.
- Borrowing money or selling things to gamble.
- Gambling affecting your relationships, work, study or mood.
- Feeling you need to hide your gambling.
If any of these sound familiar, please reach out to the services below — support is free and confidential.
Free support services
- Gambling Help Online — 1800 858 858 (24/7) · gamblinghelponline.org.au
- BetStop — national self-exclusion register · betstop.gov.au
- Gambler's Help (Victoria) — free counselling and support for Victorians, available via Gambling Help Online above.
- Lifeline — 13 11 14, for crisis support.
Protecting minors
You must be 18 or older to hold an account or bet. It is an offence to bet if you are under 18. We verify age and identity, and we support the use of filtering tools by parents and guardians. Keep your login details away from minors.
Think! About your choices. Call Gambling Help Online 1800 858 858. 18+.